Job Description

Job Title: Administrative Assistant IV
Job ID: 4946
Location: Washington, DC
Full/Part Time: Full-Time
Regular/Temporary: Regular

Title

Administrative Assistant

Overview of RAND

The RAND Corporation is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND’s research and analysis address issues that impact people everywhere, including security, health, education, sustainability, growth, and development. Headquartered in Santa Monica, California, RAND has approximately 1,700 people from more than 45 countries working in offices in North America, Europe and Australia, with annual revenues of more than $260 million.

RAND is nonprofit, nonpartisan, and committed to the public interest.  Our research is sponsored by government agencies, foundations, other nonprofit organizations, and the private sector. We rely on philanthropic support to reach beyond the scope of client-sponsored work to tackle questions that may be too big, too complex, or too new for our clients to address. RAND values objectivity and integrity in both its research processes and internal interactions. We emphasize a collegial environment that respects the contributions and dignity of all staff.

Position Description

This position is part of a collective pool of administrative assistants who support a large group of researchers with their general administrative needs.  Staff will receive tasks requests in the form of e-mails, phone calls and in person.  The requests will come from researchers who use the pooled AA support, as well as overflow requests from other researchers, other administrative assistants and by the Researcher Support Manager.

Under general supervision, performs routine to moderately complex administrative duties using standard policies, procedures and guidelines.

Answers and relays telephone calls or takes messages. Resolves inquiries via telephone, email, correspondence, or in person. Organizes, manages, coordinates, and monitors tasks to meet deadlines.

Establishes and maintains files and records. Sends, sorts and distributes mail. Photocopies and faxes information. Schedules appointments, meetings, travel arrangements and itineraries, etc. Plans and schedules onsite meetings, orders office supplies.

Assists staff in various activities such as coordinating information flow, preparing materials for distribution, completing and processing expense reports, reimbursements and other forms, handling and processing sensitive and/or classified materials, maintaining databases/files/reports, and/or reviewing/proofreading of proposals, documents, reports, and files.

Other duties as assigned.

Qualifications

The successful candidate will have experience performing routine administrative duties using standard policies, procedures and guidelines. This position requires strong communication skills, both written and verbal, including proofreading; critical thinking skills; work with large project staff; maintain calendar meetings; handle travel and reimbursement requests; draft project minutes; handle occasional formatting of documents into templates; experience in completing web searches for information; learn project tracking tools. Must be able to work under close supervision to meet task deadlines. Must possess proficiency in all MS Office Products (particularly Outlook, Word, and Excel) and Endnote. Strong organizational skills; ability to exercise tact, courtesy, and judgment in working with all levels of staff and clients. Successful candidate must be a team player. 

Education Requirements

Minimum: High School.

Preferred: AS/AA or Bachelor's degree

Experience

Minimum: 5 years of relevant experience.

Preferred: 7 - 10 years of relevant experience.

Security Clearance

Minimum:  May be required to obtain security clearance.

Preferred:  Active secret clearance

Location

Washington, DC

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